Bringing The GreenEarth Family Together
By: Garry Knox
The last weekend in September, saw GreenEarth® Affiliates come together once again in our home town of Kansas City, Missouri.
It’s so nice to see lots of familiar faces and new ones too, where social gatherings and sharing knowledge and information take place. We had guests from far and wide within America as well as visitors from Canada and the U.K.
The event started with an informal gathering at Martin City Brewery, where guests got to sample locally sourced beer and some culinary delights. Lots of opportunities to meet, catch up and network.
The next day was varied in its content and the approach, with delegates getting the opportunity to find out more about developments within GreenEarth® from Tim Maxwell, who was unable to be there on the day, due to the support that he is giving in China but he was able to communicate from afar, thanks to the wonderful advances in technology! There was also the opportunity to find out the latest in maintenance and cleaning tips, the latest in Marketing support and techniques and the advances GreenEarth® are making with International Retailers and Manufacturers.
The final speaker on the day was Karen Maxwell, GreenEarth’s Customer Service Director, talking about the many pillars of Customer Service. From how first impressions can have a huge impact on the customer experience to how encouraging feedback and acting upon it can drive loyalty for many years to come.
The feedback for the day was fantastic, followed up by many of the delegates participating in ‘Top Golf’ in the evening… think driving ranges with targets! This was a fun way for people to relax and to get to know each other.
Everyone at GreenEarth® loved being together with our affiliates for a couple of days and it was great to get the opportunity, to share all of our exciting developments. We look forward to seeing you next time!