Thornton Business Focus: Martinizing Dry Cleaning »
Thornton Business Focus: Martinizing Dry Cleaning
Keeping it clean, keeping it green
Business: Martinizing Dry Cleaning
Address: 13689 Colorado Blvd., Thornton
Hours: 6:30 a.m. to 7 p.m. Monday through Friday; 8 a.m. to 5 p.m. Saturdays; closed Sundays
Contact: Call 303-457-1672 or go to mygreendrycleaning.com
Interview with Brad Johnson, owner
Q: How did you get involved in this business?
A: I wanted to have a business driven through customer service. I decided the dry-cleaning business was a good candidate because most customers come in twice a week. We always have room for improvement, but we know we are on the right track since we won top customer service in the nation out of all Martinizing franchises each of the last two years.
Q: What distinguishes you from other businesses in your category?
A: We are the only cleaner in the north metro area using the GreenEarth cleaning system. Before I got into the industry, I was concerned about being involved with highly toxic materials. However, the GreenEarth system has become the global standard for environmentally friendly dry cleaning. If we were any more environmentally friendly, we’d be beating your clothes on a rock to clean them. We recently won the city of Thornton’s Best Green Business Award.
Q: What do you like best about your line of work?
A: I love hearing the enthusiasm from our customers when we are able to take care of their needs in ways they didn’t expect. As a close second, I love the culture of our business. People enjoy working for us. It may be a job, but we think of it as a family and we insist on having fun.
Q: What is your business’ biggest challenge?
A: Although we’ve grown steadily since opening our business, obtaining funding keeps us from growing at a faster pace.
Q: Something people might be surprised to learn about you or your business:
A: We reuse six tons of hangers each year that are returned to us by our customers.